We proudly offer FREE US shipping! There are no additional hidden charges for shipping, boxes, heat or cool packs, etc. Lucicostore.com is a name you can trust.
Normally, we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your region or state, the estimated delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.
Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
Once your order is placed, you will receive a confirmation email with your order summary. Orders are subject to verification of payment information by phone or email.
Tracking your order
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at Support@Lucicostore.com if you believe you have provided an incorrect shipping address.
By placing an order on Lucicostore.com, you are responsible for the cost of return shipping back to Lucicostore.com. Please refer to our Return Policy for further information on how to make a return.
Lucicostore.com would be responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to our customer support team at Support@Lucicostore.com. We are always ready to support you.